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A lot of the doors around the metro are still running the cables, drums and rollers they came with from the builder, and they've opened and closed for two drivers, school mornings and weekend errands ever since. When a cable frays or a roller starts to rumble, it's usually age catching up. Leave the door closed once a cable looks loose, and call. The estimate is free.
A house built in the nineties with two working adults and a couple of teenagers can put a garage door through several trips a day, every day, for decades. The springs usually get replaced somewhere along the way. The cables, the drums and the rollers often don't, because nobody thinks about them until one side of the door starts to lag or the door develops a grind it didn't have last year. When the damage is to the door itself rather than the hardware, see garage door panel replacement.
When the springs were changed and the cables weren't, the new springs are lifting through old, stretched cable, and the door rarely closes quite square after that. A cable job on one of these doors includes a look at whether the springs and cables were ever matched to each other.
Townhome garages tend to have narrow doors with very little space between the track and the wall. On some of them the lift cable runs close enough to the jamb to rub it each trip, and a cable that rubs wears through its outer strands on that one side long before it would otherwise. It looks fine from the front and frays out of sight, which is why the side of the cable facing the wall gets checked on every narrow door.
When the cable is replaced on a door like that, the drum and bracket positions are checked so the new cable runs clear. Otherwise the new one wears through the same way.
A lot of two-story homes here have a bonus room built over the garage, and whoever sleeps or works in it hears every roller on the door. Plain steel rollers with dry bearings rumble and clatter, and humidity rusts those bearings quickly in a closed garage.
Sealed-bearing nylon rollers change that more than anything else you can do to a door. Tightened hinges and a light lubricant on the bearing plates finish it, and the door goes from something you hear upstairs to something you mostly don't.
The same careful sequence on every door.
Plenty of homes from that era have two single doors side by side instead of one double. They went in on the same day and have done similar work since, so when one door's cable or rollers fail, the other door's aren't far behind.
The second door is looked at on the same visit, and anything it needs is written up separately, so you can choose to do both now or wait.
A gap under one side of the door when it's closed. Loose strands at the bottom corner where the cable loops through its bracket. A roller that wobbles in the track or has a cracked wheel. A thump near the top as the door rolls over the curve. Each of those is a much smaller repair before the cable lets go than after.
Two-story homes in Roswell, Alpharetta and Marietta, townhome rows in Smyrna and Sandy Springs, and intown houses around Decatur. Dunwoody, Johns Creek and Kennesaw are on the same schedule.
Tell us where you are and you get a window worked out from real traffic, not a best case.
Always a pair. One old and one new lift unevenly.
Springs released first. Every time.
Matched to the springs. The whole lifting side has to agree.
Square before we go. Checked closed, by hand and running.
The springs were new but the cables weren't. Old cables stretch and fray, and they're often not matched to the new springs. Both are checked together.
Usually dry, rusted roller bearings. Sealed-bearing nylon rollers and a little attention to the hinges quiet it down.
Not necessarily, but they're the same age. The second door is checked on the visit and written up separately.
It's probably rubbing the jamb. The drum and bracket positions are corrected so the new cable runs clear.
Yes, on storefront, storage and warehouse doors, sectional and rolling.
Always, on paper and free, and you decide from there.
No. The cables themselves are best left dry and simply checked on a service visit. A light spray on the roller bearings and the hinges once or twice a year is what helps.
Phone or fill in the form with your area and what the door's doing; mention if it's a townhome, since those are tighter to work in. The technician calls before arriving.
Free estimate across the metro.
Explain what the door is doing and we'll say, honestly, whether today is necessary. Free estimate wherever you are.
Rather say it out loud? Call (770) 629-9647.
Tell us what's happening. Free estimate, nothing owed.