OnPoint Pro Doors Atlanta works from the older streets in town out to Sandy Springs, Dunwoody, Marietta, Kennesaw, Johns Creek and Douglasville, and on into Gwinnett. The estimate is free, with nothing owed.
Tell us what the door is doing. The estimate is free either way.
Six repairs account for nearly every call we get, and each is laid out on a page of its own. If there's a gate at the end of the driveway, see gate repair and gate opener repair.
Humidity sits in a closed garage for months, heat bakes the west-facing ones, and summer storms drop limbs into tracks. Here's where each one lands:
| Where it shows | What Georgia weather does |
|---|---|
| Torsion spring | Humid air rusts the coils, and a rusted spot is where the break starts. Heat also dries the grease, so a spring can squeal and chatter as it winds. |
| Lift cables | Rust starts at the bottom brackets, where rain and drips off the car collect, and the cable frays right above them. |
| Rollers | Worn nylon or dry steel bearings grind and scream. Sealed nylon rollers quiet the door and last. |
| Bottom seal | Bakes hard in summer and splits, and then rain and leaves blow in under the door. |
| Opener | Works harder with every stiff part, and a limb in the track can stall it mid-travel. |
Nothing here needs special products. A look before summer's heat and again after storm season catches most of it.
Give us your town, the nearest cross street and a few words on what the door is doing. That's usually enough to know which parts the truck should carry.
The two-hour window you get already allows for metro traffic, and the technician calls once on the way.
At the door, the fault is confirmed before anything else. A door the opener can't lift is very often a broken spring, and that's better found with the parts on hand.
The work is agreed before it starts, and the door is tested and balanced before we leave.
Examples of the work, not records of real households, so no names and no addresses. If one sounds like yours, the number is up top.
In a narrow townhome bay, a cable had been rubbing the jamb for months and finally let go, twisting the door in the opening.
Both cables replaced, the door squared, and the track spacing set so the new cable runs clear of the jamb.
A Friday evening · one visit
Every trip of the door shook the bonus room above the garage.
Nylon rollers, a belt-drive opener and a properly balanced door took the noise down to a hum.
Saturday morning · single trip
A builder spring on a nineties two-story snapped on a holiday morning, with the car behind the door.
Both springs replaced as a pair, the cables and brackets checked for rust, and the opener tested before we left.
A holiday morning · one trip
We serve this area · In town, up the highways and out into Gwinnett. If your town shows on the map, tell us the nearest cross street and we'll give you a window.
Standard torsion hardware covers almost every door in the metro, and that's what rides with the technician. Two designs need special handling: the TorqueMaster spring sealed inside its tube, and European direct-drive heads.
| Manufacturer | How it goes |
|---|---|
| Wayne Dalton | The TorqueMaster spring is hidden in the shaft and takes its own tools, which the truck carries. |
| Chamberlain myQ | Nearly always the connection when it stops, not the opener. |
| Overhead Door / Raynor | Standard torsion parts on the home lines, easy to get. |
| Craftsman | LiftMaster inside, so the parts swap across. |
| Amarr | Common enough that sections are usually in stock, and the hardware is standard. |
| Clopay | Single sections are sold, so a dented panel gets a new panel, not a new door. |
Not listed? It's nearly always standard hardware, and the model number identifies the rest in seconds.
Whether a job finishes today or next week usually depends on what's on board. So the stock follows the metro's most common door: the nineties two-story with builder springs and its original cables and drums.
Springs, cables, drums, bottom brackets, rollers, hinges, gear kits, remotes, sensors and weather seal ride along in the common sizes. Panels and whole doors are ordered, and you hear that at the visit.
That's why we ask a few questions when you call: single doors or a double, how old, and what it's doing.
Our trucks are in Sandy Springs, Marietta, Decatur and the Gwinnett towns most days, not working a territory someone drew from another state.
Townhome communities often set hours for contractor work and have a say on door style and color. Tell us the rules and we'll plan around them.
Nothing is agreed until you've seen the free estimate. Say no and it ends there.
Quite possibly. Builder springs, cables and drums from that era have reached the age when springs snap and cables fray, often one right after the other.
Yes. The springs and cables on the second door have the same miles on them, so it gets a look while we're there.
Usually. Nylon rollers, a belt-drive opener and a balanced door quiet it, and an insulated door helps keep the room above comfortable.
No. Tell us the rules on style, color and work hours, and the visit or the new door is planned to fit them.
We come back and replace it. You won't be chasing anyone.
Yes. Smyrna, Roswell, Alpharetta, Kennesaw, Douglasville, Duluth, Lawrenceville and the rest of the metro are regular stops.
Yes. A door standing open or a car shut in is treated as urgent at any hour.
The common ones and most of the rest. The mechanisms are shared across brands, so the parts usually are too.
When a door does any of this, the fastest answer is a call. Describe it and you'll hear plainly whether it's urgent or fine to wait.
No call center, and a free estimate, across Decatur, Sandy Springs, Dunwoody, Marietta, Kennesaw, Johns Creek, Douglasville and Gwinnett.
If describing the door is awkward, a picture from inside the garage with the door down shows most of what we need. Mention it on the call.